Reference

Read the birowin Privacy Policy before opening

Your account details, wallet records and device activity receive a clear explanation here before you open an account.

Clear collection rulesWallet record contextAccount request pathMobile privacy choices

Open the policy beside your wallet records

birowin Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the account details needed to create and protect your access, including your phone number, verification status, sign-in records and security events. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may retain payment references and status data so a

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receipt or pending transaction can be matched to your account. We use this data to provide account access, check payment status, prevent unauthorised activity and answer support requests. We do not treat a wallet reference as a reason to request unrelated device content. Selected service partners
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may process limited data for hosting, payment processing or security, under instructions connected to these purposes. We keep records only for the period needed for the stated purpose, account safety or applicable legal duties. Access to birowin services depends on local law and is available where
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local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT YOUR DATA TEAM

Check privacy requests through account support

A direct request path helps you ask about stored account data without explaining the same issue repeatedly.

HOW WE HANDLE RECORDS

Browse privacy controls across your account

We keep the Privacy Policy practical by linking each data choice to an account action you can recognise.

Account details

We use your phone number, verification result and account identifiers to create access, recover a session and respond to requests. We do not need unrelated contacts, photos or files from your device.

Cookies and storage

Cookies and browser storage can keep a session active, remember selected settings and help identify repeated sign-in attempts. You can clear them in your browser, though this may require another account verification.

Device signals

We may record browser type, device signals, approximate access time and security events when you sign in. These records help us investigate unusual access without reading private content outside the birowin account.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a payment status to the correct profile. We use transaction identifiers rather than requesting your wallet PIN.

Retention choices

We remove or de-identify records when they are no longer needed for the stated purpose, account safety or legal duties. A support reply can explain the category and reason for retained data.

Request changes

To correct account data, ask for a copy, raise a deletion request or question a cookie record, contact support from your account. Phone verification may be required before changes are made.

Find answers about Privacy Policy access

These Privacy Policy answers focus on the records you create while opening an account, signing in and using Indonesian wallet rails. If your situation is not covered, contact support from the account path and include only the details needed to identify your request.

It explains account data, phone verification, cookies, device signals, wallet references, retention, service partners and your request options when you access birowin where local law permits.

Phone verification helps confirm that a request comes from the account holder. We may use it before discussing profile data, changing access details or responding to a security concern.

Yes. The Privacy Policy covers payment references and status data linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, used to match transactions and support requests.

You can request a correction through account support. Include your registered phone number and describe the inaccurate field; we may complete phone verification before changing or confirming personal data.

Cookies and browser storage can preserve a session, remember settings and support security checks. Clearing them may sign you out or trigger phone verification the next time you access your account.

We retain records for the stated purpose, account protection or applicable legal duties, then remove or de-identify them when no longer needed. Support can explain a retained record category.

Use the support path inside your account and state whether you need access, correction, deletion or a wallet-record explanation. Provide only the account details needed to verify and locate the request.

Read the birowin Privacy Policy before opening

Check privacy requests through account support

Browse privacy controls across your account

Account details

Cookies and storage

Device signals

Payment matching

Retention choices

Request changes

Find answers about Privacy Policy access

01 What does the birowin Privacy Policy cover?

02 Why does birowin need phone verification?

03 Does the Privacy Policy cover DANA and QRIS records?

04 Can I ask birowin to correct my account data?

05 How do cookies affect my birowin account?

06 How long does birowin keep personal data?

07 Where can I ask about a Privacy Policy request?

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